To Protect Your Privacy

Your Account 

Lowermart is committed to keeping customer information confidential and used solely for the purpose of serving you better.

We are registered in the United Kingdom having notified the Information Commissioner of our data uses under the UK Data Protection Act 1998 and will only use the information that we collect about you lawfully in accordance with the Act and this policy. We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our company you are dealing with Aim Trading Company Ltd, Aim2000 and Lowermart.

In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with Lowermart, we will ask you for some relevant information, including:

Your name
Email address
Mailing address
Delivery address
Credit card details
Phone number(s)

This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Lowermart. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.


Protection and Security of Information

We protect the privacy of your information using highly secure, password-protected servers. Please see our Security Policy for further information about the online and offline security measures we adopt to protect your information against unauthorised or unlawful processing of personal data and against accidental loss or destruction of or damage to personal data.


Accuracy and Updating Information

We endeavour to keep our information accurate and up to date. Once you have registered online with Lowermart you can check the information we store for your account by visiting our website and logging-in. Then access the "Details" link at the top of the page to display your account information. You can amend any inaccuracies through this facility. Alternatively, you can email us at customerservice@lowermart.com requesting that we update, modify or delete your account information.


Website Tracking

Like most websites, we use cookies and other internal tracking methods to track the way our website is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is analysed either in the aggregate or at a customer level, where we feel that the data we collect will help to enhance your purchasing experience.


Sharing Information

We do not and will never share personally identifiable data with any other companies except as provided in this policy or permitted by law.

In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside contractors, suppliers, distributors and delivery companies), and group companies for such purpose, relevant authorities or otherwise with your permission. Where appropriate, we share user experience information or other customer level personally identifiable information with companies within our group as well as our trusted third parties, agents and business partners for the purpose of accomplishing our objectives of customer personalisation and improvement of site design and user experience.


Email Newsletters

As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.

If you wish to subscribe to our newsletter service please send an email to customerservice@lowermart.com stating your request or submit your address in the box provided on our homepage.

If you wish to opt-out of this service, please access the "Unsubscribe" link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.

If you have any questions please email our Customer Services Team at customerservice@lowermart.com

DISCLAIMER

The above is not exhaustive and Lowermart reserve the right to change it's "Terms & Conditions" & "Privacy Policy" without limitations. We feel it incumbant upon the person placing orders throught this website to check back at this page on a regular basis to keep upraised of any changes. Rest assured that any major changes will be notified through the E-Mail newsletter, another reason for signing up.

Not happy that we have adheared to the above, contact complaints@lowermart.com